Customer Care

Our Customer Care team exceeds our client's expectations when it comes to customer support and satisfaction. We understand how important your brand is and therefore provide best-in-class customer services.

Our highly-trained staff will assist your customers in ANY stage of the buying process.

Well-Versed in product lines

Our team learns your product and brand in-depth so the interaction between them and your customer is seamless. In doing so your brand is elevated and customer engagement is elevated.

2

Superior Shopping Experience

Our Customer Care team can assist your shoppers throughout the entire customer journey. In addition, should there be any post-purchase questions or concerns they can follow up and remove that stress from you.

3

Reverse Logistics

Our Customer Care team efficiently and professionally handles all customer returns. The process is managed from start to finish:

  • Return Labels

  • Refurbishing

  • Re-Listing

  • Return Tracking

  • Refund Processing

  • Reporting

  • Ship back to you

We understand how important it returns to LTV of your customer.

4

Synergistic Communications

We engage with your customer where THEY are! Our Customer Care team can engage, interact, and respond to your customers via various channels.

  • Telephone

  • Email

  • Social Media

  • Messaging Apps

  • ChatBots

Let's Work Together

Are you ready to fly off the online shelves with CARTSQUAD? Grab your cart!